Privacy Policy for Woodgate Aviation (NI) Ltd (woodair.com)
Woodgate Aviation (NI) Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit www.woodair.com, contact us, or subscribe to our marketing communications.
Please read this policy carefully. By using our website, you agree to the practices described herein.
1. Data Controller
Woodgate Aviation (NI) Ltd is the data controller for all personal data collected through woodair.com.
Registered Office: Belfast International Airport, 20 Seacash Road, Antrim, BT29 4DL
Contact Email: jenni@woodair.com
2. Information We Collect
We collect information in the following ways:
2.1 Information you provide directly
When you fill out our contact form, we may collect:
- Name
- Email address
- Phone number
- Any message or enquiry you submit
2.2 Information collected automatically
When you visit our website, we may collect information using third-party tools, including Google Analytics, Meta (Facebook/Instagram) tracking, and Mailchimp. This may include:
- Your IP address
- Device type, browser type, and operating system
- Pages visited and time spent on the site
- Interaction with marketing content (e.g., emails, social media campaigns)
This information is used anonymously for analytics, improving our services, and marketing purposes where consented.
3. How We Use Your Information
We use personal data for the following purposes:
- To respond to enquiries submitted via the contact form
- To provide information about our private aviation services, including management, maintenance, charter, handling, and training
- To send marketing communications via email or SMS, where you have given consent
- To improve our website and services using analytics tools
- To comply with legal obligations
4. Legal Basis for Processing
We process your personal data under the following lawful bases:
Purpose | Legal Basis |
Responding to contact form enquiries | Contractual necessity / legitimate interest |
Marketing emails and SMS | Consent |
Website analytics and performance tracking | Legitimate interest |
Legal obligations | Compliance with UK law |
5. Cookies and Tracking
We use cookies and other tracking technologies to improve your experience. Detailed information is available in our separate Cookie Policy. You can manage your cookie preferences via your browser settings.
6. Sharing Your Data
We do not sell your data. Your personal information may be shared with:
- Third-party service providers (Mailchimp, Meta, Google) to operate our website, deliver services, and marketing communications
- Law enforcement or regulators when required by law
All third parties are required to protect your data and only use it for specified purposes.
7. Data Retention
We retain personal data only as long as necessary:
- Contact form submissions: up to 12 months after resolution of enquiry
- Marketing consent: until you withdraw consent
- Analytics and anonymised data: up to 24 months for statistical purposes
8. International Transfers
Some data may be processed outside the UK (e.g., Google Analytics or Meta servers in the USA). Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.
9. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Access – request a copy of your data
- Correction – rectify inaccurate or incomplete data
- Erasure – request deletion of your data
- Restriction – limit processing under certain circumstances
- Portability – receive your data in a structured format
- Objection – object to processing for direct marketing
- Automated decision-making – protection from decisions made solely by automated means
To exercise your rights, contact us at jenni@woodair.com.
10. Withdrawing Consent
You may withdraw consent for marketing at any time by:
- Clicking “unsubscribe” in emails
- Replying “STOP” to SMS messages
- Contacting us at jenni@woodair.com
11. Security
We implement reasonable technical and organisational measures to protect personal data. However, transmission over the internet is not entirely secure, so we cannot guarantee absolute security.
12. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. Please review their policies before providing personal data.
13. Changes to this Policy
We may update this policy from time to time. The effective date at the top indicates the latest version. Continued use of the website constitutes acceptance of any changes.
14. Contact Us
For questions, concerns, or to exercise your rights:
Email: jenni@woodair.com
Postal Address: Woodgate Aviation (NI) Ltd, Belfast International Airport, Ballyrobin Rd, Belfast, BT29 4AB